Cupidxxx Privacy Policy

1. Information We Collect

We collect various types of information to provide and improve our services to you. This includes information you provide directly to us, information collected automatically through your use of the App, and information obtained from third parties.

1.1 Information You Provide to Us

When you create an account and use the App, you may provide us with the following personal information:

• Account Information: Your name, email address, phone number, password, and date of birth. This information is essential for creating and managing your account, verifying your age, and ensuring the security of your profile.
• Profile Information: Details you choose to include in your public profile, such as your gender, sexual orientation, photos, videos, interests, hobbies, lifestyle choices, and a personal description. This information is used to help you connect with compatible matches and is visible to other users of the App.
• Verification Information: To ensure the authenticity of profiles and enhance user safety, we may collect identity verification information, such as a photo of your government-issued ID or biometric data (e.g., facial scans for photo verification). This data is used solely for verification purposes and is handled with extreme care.
• Communications: When you communicate with us (e.g., customer support inquiries, feedback, surveys) or with other users through the App's chat features, we collect the content of these communications. This includes messages, images, and any other information exchanged. We use this to provide customer support, improve our services, and enforce our terms of service.
• Payment Information: If you make purchases within the App (e.g., for premium features like Cupid Glow or Super Likes), we collect payment details such as credit card numbers or other financial account information. This data is processed securely by our third-party payment processors and is not stored directly on our servers.

1.2 Information Collected Automatically

When you access and use the App, we automatically collect certain information about your device and usage patterns:

• Usage Data: Information about how you interact with the App, including the features you use, the content you view, the profiles you interact with (e.g., likes, passes, Super Likes), the time and duration of your activities, and your search queries. This helps us understand user behavior and improve the App's functionality and user experience.
• Device Information: Details about the device you use to access the App, such as your device model, operating system, unique device identifiers, mobile network information, and IP address. This data is used for troubleshooting, analytics, and to ensure compatibility and security.
• Location Information: With your consent, we may collect precise or approximate location data from your mobile device. This information is used to show you potential matches in your vicinity and to enable location-based features. You can disable location services through your device settings at any time.
• Log Data: Server logs that record information such as your IP address, browser type, referring/exit pages, and timestamps. This data is used for system administration, security analysis, and to track overall App usage.
• Cookies and Similar Technologies: We use cookies, web beacons, and other tracking technologies to collect information about your browsing activities, remember your preferences, and personalize your experience. You can manage your cookie preferences through your device or browser settings.

1.3 Information from Third Parties

We may receive information about you from third parties, such as:

• Social Media Platforms: If you choose to link your Cupidxxx account with your social media accounts (e.g., Facebook, Instagram), we may collect information from those platforms, such as your public profile information, friend lists, and photos, in accordance with their privacy policies and your privacy settings on those platforms.
• Service Providers: We may receive information from third-party service providers that assist us with operations such as payment processing, analytics, marketing, and security. This information is used to support and enhance our services.
• Other Users: Other users may provide information about you when they interact with you or report issues related to your profile or behavior. This information is used to maintain a safe and respectful community within the App.

2. How We Use Your Information

We use the information we collect for various purposes, primarily to provide, maintain, and improve our services, and to ensure a safe and engaging experience for all users. Our uses include:

• To Provide and Maintain the App: This includes creating and managing your account, processing your profile information, and enabling core functionalities like matching, messaging, and profile viewing. For example, your profile information and location data are used to suggest potential matches.
• To Personalize Your Experience: We use your preferences, interests, and usage data to tailor the content and features you see, such as recommending profiles that align with your criteria and showing you relevant advertisements.
• To Improve Our Services: We analyze usage patterns, feedback, and performance data to understand how the App is used, identify areas for improvement, and develop new features. This includes optimizing our matching algorithms, enhancing the user interface, and improving overall App stability.
• To Communicate with You: We use your contact information to send you important updates about the App, service announcements, security alerts, and promotional messages. We may also use push notifications for features like Super Likes and Read Receipts to keep you informed about interactions.
• For Safety and Security: We use collected data to detect and prevent fraudulent activities, enforce our terms of service, and protect the rights, property, and safety of Cupidxxx, our users, and the public. This includes identity verification, monitoring for inappropriate content, and responding to reports of abuse.
• For Analytics and Research: We use aggregated and anonymized data for research and analytical purposes to better understand our user base, market trends, and the effectiveness of our features. This helps us make informed business decisions without identifying individual users.
• For Legal Compliance: We may use your information to comply with applicable laws, regulations, legal processes, or governmental requests, and to respond to subpoenas or court orders.

3. How We Share Your Information

We may share your information with third parties in certain circumstances, including:

• With Other Users: Your public profile information (e.g., photos, name, age, interests) is shared with other users to facilitate matching and interaction. When you send messages or Super Likes, the recipient will see your profile information.
• With Service Providers: We engage third-party service providers to perform functions on our behalf, such as hosting, data analysis, payment processing, customer support, marketing, and security. These providers have access to personal information only as needed to perform their functions and are obligated to maintain the confidentiality and security of the data.
• For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency request). We may also disclose information to enforce our terms and conditions, protect our rights or property, or ensure the safety of our users.
• In Business Transfers: In the event of a merger, acquisition, reorganization, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our App of any such change in ownership or control of your personal information.
• With Your Consent: We may share your information with third parties when we have your explicit consent to do so.
• Aggregated or Anonymized Data: We may share aggregated or anonymized data that cannot reasonably be used to identify you with third parties for various purposes, including analytics, research, and marketing.

4. Your Rights and Choices

You have certain rights regarding your personal information. These rights may vary depending on your location and applicable data protection laws.

• Access and Rectification: You have the right to access and update your personal information within the App. You can typically do this through your profile settings. If you need assistance, please contact us.
• Deletion: You may request the deletion of your account and personal information. Please note that we may retain certain information as required by law or for legitimate business purposes (e.g., fraud prevention, dispute resolution).
• Objection to Processing: You have the right to object to the processing of your personal information for certain purposes, such as direct marketing.
• Data Portability: You may request a copy of your personal information in a structured, commonly used, and machine-readable format.
• Withdraw Consent: Where we rely on your consent to process your personal information, you have the right to withdraw that consent at any time. This will not affect the lawfulness of processing based on consent before its withdrawal.
• Location Information: You can disable location services for the App through your device settings. However, this may limit certain location-based features.
• Push Notifications: You can manage your push notification preferences through your device settings or within the App.

To exercise any of these rights, please contact us using the contact information provided below.

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption: We use encryption technologies (e.g., SSL/TLS) to protect data transmitted between your device and our servers.
• Access Controls: Access to your personal information is restricted to authorized personnel who need the information to perform their job duties.
• Regular Security Audits: We regularly review our security practices and update them as necessary to address evolving threats.
• Data Minimization: We only collect and retain personal information that is necessary for the purposes outlined in this policy.

However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Children's Privacy

Our App is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18 without parental consent, we will take steps to delete that information.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top. We encourage you to review this Privacy Policy periodically for any changes. Your continued use of the App after any modifications signifies your acceptance of the updated policy.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: