BasaGo Privacy Policy
Last Updated: December 5, 2025
This Privacy Policy describes how BasaGo ("we," "us," or "our") collects, uses, and shares your personal information when you use our mobile application (the "App"). We are committed to protecting your privacy and handling your data in a transparent and secure manner. By using the App, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect various types of information to provide and improve our services to you. This includes information you provide directly to us, information collected automatically through your use of the App, and information obtained from third parties.
1.1 Information You Provide to Us
When you create an account and use the App, you may provide us with the following personal information:
- Account Information: Your name, email address, and password. This information is essential for creating and managing your account and ensuring the security of your profile.
- Professional Profile Information: Details you choose to include in your profile, such as your resume/CV, work history, education, skills, portfolio links, and a professional summary. This information is used to help you find relevant job opportunities and is visible to potential employers.
- Communications: When you communicate with us (e.g., customer support inquiries, feedback) or with employers/recruiters through the App, we collect the content of these communications. This includes messages and any other information exchanged. We use this to provide customer support, improve our services, and enforce our terms of service.
1.2 Information Collected Automatically
When you access and use the App, we automatically collect certain information about your device and usage patterns:
- Usage Data: Information about how you interact with the App, including the features you use, the jobs you view and apply to, the time and duration of your activities, and your search queries. This helps us understand user behavior and improve the App's functionality and user experience.
- Device Information: Details about the device you use to access the App, such as your device model, operating system, unique device identifiers, mobile network information, and IP address. This data is used for troubleshooting, analytics, and to ensure compatibility and security.
- Location Information: With your consent, we may collect precise or approximate location data from your mobile device. This information is used to show you relevant job postings in your vicinity. You can disable location services through your device settings at any time.
- Log Data: Server logs that record information such as your IP address, browser type, referring/exit pages, and timestamps. This data is used for system administration, security analysis, and to track overall App usage.
1.3 Information from Third Parties
We may receive information about you from third parties, such as:
- Social Media Platforms: If you choose to link your BasaGo account with your social media accounts (e.g., LinkedIn, Google), we may collect information from those platforms, such as your public profile information, in accordance with their privacy policies and your privacy settings on those platforms.
- Service Providers: We may receive information from third-party service providers that assist us with operations such as payment processing, analytics, marketing, and security.
2. How We Use Your Information
We use the information we collect for various purposes, primarily to provide, maintain, and improve our services. Our uses include:
- To Provide and Maintain the App: This includes creating and managing your account, processing your profile information, and enabling core functionalities like job searching and applying.
- To Personalize Your Experience: We use your preferences, skills, and usage data to tailor the content and features you see, such as recommending jobs that align with your criteria.
- To Improve Our Services: We analyze usage patterns and feedback to understand how the App is used, identify areas for improvement, and develop new features.
- To Communicate with You: We use your contact information to send you important updates about the App, job alerts, security alerts, and promotional messages.
- For Safety and Security: We use collected data to detect and prevent fraudulent activities, enforce our terms of service, and protect the rights, property, and safety of BasaGo, our users, and the public.
- For Legal Compliance: We may use your information to comply with applicable laws, regulations, legal processes, or governmental requests.
3. How We Share Your Information
We may share your information with third parties in certain circumstances, including:
- With Employers and Recruiters: Your professional profile information (e.g., resume, skills, experience) is shared with employers when you apply for a job or if you choose to make your profile visible to recruiters.
- With Service Providers: We engage third-party service providers to perform functions on our behalf, such as hosting, data analysis, payment processing, and customer support.
- For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
- In Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
4. Your Rights and Choices
You have certain rights regarding your personal information.
- Access and Update: You can access and update your personal information through your profile settings.
- Deletion: You may request the deletion of your account and personal information.
- Withdraw Consent: Where we rely on your consent to process your personal information, you have the right to withdraw that consent at any time.
- Location Information: You can disable location services for the App through your device settings.
- Notifications: You can manage your push notification and email preferences through your settings.
5. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure.
6. Children's Privacy
Our App is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18.
7. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email:
support@basago.app